Our initial TRU-Board display was designed over the course of two years. We engaged a total of 49 clinicians who participated in a multi-phase design and evaluation process, consisting of participatory design workshops, heuristic evaluation sessions, simulated resuscitations, video review of live resuscitations, and interviews. As an outcome of this process, we gained an understanding of role-based differences in information needs, and conceptualized several design tensions, including the tension between using process-based, checklist-driven designs that present information organized by the order of activity, and using state-based, snapshot-like designs that present information about patient and teamwork status. A state-based design was preferred in the end because it allowed team members to observe treatment outcomes and trends in patient information.
Related papers & presentations:
- Kusunoki, D. S., Sarcevic, A., Zhang, Z., Yala M., “Sketching awareness: A participatory study to elicit designs for supporting emergency medical work,” Computer Supported Cooperative Work (CSCW), vol. 24, no. 1, pp. 1-38, February 2015. DOI 10.1007/s10606-014-9210-5.
- Kusunoki, D. S. and Sarcevic, A., “Designing for temporal awareness: The role of temporality in time-critical medical teamwork,” in Proceedings of the ACM 2015 Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2015), pp. 1465-1476, Vancouver, BC, Canada, March 14-18, 2015. [Best Paper Honorable Mention]
- Kusunoki, D. S.,* Sarcevic, A., Weibel, N., Marsic, I., Zhang, Z.,* Tuveson, G., Burd, R. S., “Balancing design tensions: Iterative display design to support ad hoc and interdisciplinary medical teamwork,” in Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2014), pp. 3777-3786, Toronto, Canada, April 26 – May 1, 2014.
- Sarcevic, A., Weibel, N., Hollan J. D., Burd, R. S. “A paper-digital interface for information capture and display in time-critical medical work,” in Proceedings of the 6th Int’l Conference on Pervasive Computing Technologies for Healthcare – Pervasive Health, pp. 17-24, San Diego, California, May 21-24, 2012.